“…in most cases telephone customers are now charged a fee (typically $1.00 or more) for each directory assistance call. Despite the charges, U.S. consumers continue to avail themselves of the 411 directory assistance service, placing about 6 billion such calls per year.
Now, however, an outfit called Jingle Networks is providing an alternative directory assistance service — and it’s free. Users who call the toll-free number 1-800-FREE411 (or 1-800-373-3411) can navigate a nifty automated voice recognition system that asks for a location (city and state), type of listing (business, government, or residential), and name.”
It is free, if you wait through a commercial.